froudulently debited while my car was no longer existing

I just receive an SMS Saying I am liste with SCS (PTY) LTD as a defaulter but the contract mixtelematics expired in 2018 and I cancelled the tracker in 2017, they said they need a month notice but i gave them year, what is this R276.64 for, the consultent i spoke said that I am suposed to be piad back but non of it has happened, I looks like there is a criminology that is used these companies, I know it is a little money but to me is something. ombudsman is free for all south africans when I receive the sms I just received again they will be my last resort