LS
Lebogang S
1 reviews | Active since Mar 2012
28 Aug 2022, 17:30
********** vehicle not resolved after being reassured that it has been fixed
2 review in 1 month when I had been assured that the querry has been resolved, yet anothe debit order has went through for a vehicle **********ly put on account. You called several times assuring me that the vehicle has been removed from the wrong account, yet a debit order whent thorugh for an incorrect account again. Fix your mess . Requested updated statements... Still waiting
Helpful (0)
Replies (5)0
Replies (5)
Matrix Vehicle Tracking's replyOfficial
29 Aug 2022, 08:35Good day Lebogang S,
Kindly note that detailed feedback will be provided soonest.
A credit has been prepared for the months that the vehicle billed incorrectly. Kindly accept our apologies for the delay.
Regards,
Customer Care Department
***
Kindly note that detailed feedback will be provided soonest.
A credit has been prepared for the months that the vehicle billed incorrectly. Kindly accept our apologies for the delay.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply29 Aug 2022, 08:35
Official
Good day Lebogang S,
Kindly note that detailed feedback will be provided soonest.
A credit has been prepared for the months that the vehicle billed incorrectly. Kindly accept our apologies for the delay.
Regards,
Customer Care Department
***
Kindly note that detailed feedback will be provided soonest.
A credit has been prepared for the months that the vehicle billed incorrectly. Kindly accept our apologies for the delay.
Regards,
Customer Care Department
***
LS
Lebogang S's updateReviewer Update
30 Aug 2022, 08:27Please send an updated statement to ***,send all stayeme ts to this adress going further, as previously requested and CONTACT THE CLIENT AS HE IS ****ED AS HELL FOR YOUR INCOMPETENCE
LS
Lebogang S's update30 Aug 2022, 08:27
Reviewer Update
Please send an updated statement to ***,send all stayeme ts to this adress going further, as previously requested and CONTACT THE CLIENT AS HE IS ****ED AS HELL FOR YOUR INCOMPETENCE
Matrix Vehicle Tracking's replyOfficial
30 Aug 2022, 09:02Good day Lebogang S,
The e-mail address has been updated as per your request.
Once the credit note has been posted on the account, a new statement will be sent to you.
Regards,
Customer Care Department
***
The e-mail address has been updated as per your request.
Once the credit note has been posted on the account, a new statement will be sent to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply30 Aug 2022, 09:02
Official
Good day Lebogang S,
The e-mail address has been updated as per your request.
Once the credit note has been posted on the account, a new statement will be sent to you.
Regards,
Customer Care Department
***
The e-mail address has been updated as per your request.
Once the credit note has been posted on the account, a new statement will be sent to you.
Regards,
Customer Care Department
***
LS
Lebogang S's updateReviewer Update
04 Sept 2022, 21:02Yhoo you guys are such a drag... Still waiting for an updated statement reflecting 3months' worth of credit yhooo hai, worst disservice ever
LS
Lebogang S's update04 Sept 2022, 21:02
Reviewer Update
Yhoo you guys are such a drag... Still waiting for an updated statement reflecting 3months' worth of credit yhooo hai, worst disservice ever
LS
Lebogang S's updateReviewer Update
28 Sept 2022, 16:56Useless useless bunch of Idiots... Debited account again still no statement after so many requests
LS
Lebogang S's update28 Sept 2022, 16:56
Reviewer Update
Useless useless bunch of Idiots... Debited account again still no statement after so many requests