1 reviews | Active since Feb 2020
********** renewal of Policy
I have had similar poor/********** activities on my Mix Telematics account. I cancelled the account in October 2018 after selling my wife's vehicle, and in the same month received a Vehicle Installation Confirmation.
This was followed by payments deducted from my account for the "new" installation which I reversed. I also sent numerous emails and the only response is a new "Case Number" after every objection. In January 2019 I received a cancellation confirmation but it seems like the ********** invoices were never reversed. I have now received a "Notice of Handover" for an amount of R351. Again only response from my email containing all the correspondence evidence is a Case Number. This is a shocking company to deal with.
We have been trying to get a hold of you.
Please provide with an appropriate time to contact you or an alternative number to call you on.
Regards,
Kaya Payi
Customer Care Department
***
We have been trying to get a hold of you.
Please provide with an appropriate time to contact you or an alternative number to call you on.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that the issue has been resolved.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that the issue has been resolved.
Regards,
Kaya Payi
Customer Care Department
***
