1 reviews | Active since Dec 2021
********** debit transaction
I received a following message "please note that due to the festive holidays in December & January your subscription for your Matrix\Beame\Mix Telematics account reference *** will be deducted on the 20 December 2021. Your next debit order will be on the 1st of Feb 2022. For any queries or to make alternative arrangements please contact ***" Well i did call the number and I spoke to Linda and explained to her that i received and sms and i don't have a clue what this Mix Telematics is all about. she then transferred me to Lauwrence, who told me it's for my car tracker while i was busy explaining that i don't have any business with them, he told me to hold on. he put me on hold for almost 30mins and the phone was just ringing. all i wanted to know is where did they get my information and what car tracker are they talking about.
We can confirm that an agent did get in contact with you and a cancellation has been processed.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and a cancellation has been processed.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
