1 reviews | Active since Oct 2016

08 Aug 2020, 10:30

********** debit orders

Mixtelematics has been deducting money from my account *******ly. I have no business with them whatsoever ! first time knowing about them was when they **********ly debited money from my account. They will send smses with an email address to contact them, the never reply to those emails! This company must be shutdown period

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply11 Aug 2020, 10:07
Official
Good Day Noxolo N

We have been trying to get a hold of you.

Kindly provide with an alternative time to contact you.

Regards,
Kaya Payi
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply11 Aug 2020, 12:57
Official
Good Day Noxolo N
 
We hereby acknowledge your post and have noted the content.
 
We refer to your telephonic discussion with our offices and confirm the immediate cancellation of the vehicle in question.
 
Please be advised that the outstanding amounts on your account is still payable.
 
Once the amount is paid and confirmation thereof provided to us the account will be closed accordingly.
 
Assuring you of our best intentions at all times. 
 
Kind Regards ,
Kaya Payi
Customer Care Department
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