TN
Thato N
1 reviews | Active since Nov 2015
29 Dec 2022, 14:29
**********
This is yet another time I come here to complain about this company. Canceled in Aug, been calling with no answers to phones or emails sent. I somehow after putting a complaint here 1st time, get assistance and advised service is cancelled. But I still get debited?! I reverse the debit order and now am told I'm getting blacklisted?! I'm going to the ombudsman for this now. I've done my part. You are ********** and *******ly taking money
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Matrix Vehicle Tracking's replyOfficial
29 Dec 2022, 16:30Good day Thato N,
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that a credit note has been created for the incorrect billing on the account.
Regards,
Customer Care Department
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Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that a credit note has been created for the incorrect billing on the account.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply29 Dec 2022, 16:30
Official
Good day Thato N,
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that a credit note has been created for the incorrect billing on the account.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that a credit note has been created for the incorrect billing on the account.
Regards,
Customer Care Department
***