BS
Bianca S
1 reviews | Active since Jul 2020
01 Jul 2020, 10:55
Forceful installation request
So I recieved a call this morning from a consultant telling me not asking but TELLING Me that a technician is coming to install a tracking device and would like to know what time I'll be home on Friday. When I asked when I signed up for any of this she proceeded to tell me it gets done for everyone and I should give her my location on where I'll be. You're consultants have no selling s****s tell them to not force customers to take things they don't want or need
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Replies (1)Matrix Vehicle Tracking's replyOfficial
01 Jul 2020, 11:22Good Day Bianca S
Thank you for taking my call.
We have escalated your query and we will be dealing with this matter.
Please accept our apologies for the consultants behavior.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
We have escalated your query and we will be dealing with this matter.
Please accept our apologies for the consultants behavior.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply01 Jul 2020, 11:22
Official
Good Day Bianca S
Thank you for taking my call.
We have escalated your query and we will be dealing with this matter.
Please accept our apologies for the consultants behavior.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
We have escalated your query and we will be dealing with this matter.
Please accept our apologies for the consultants behavior.
Regards,
Kaya Payi
Customer Care Department
***
