Force to take out a new contract but cannot cancel old contract

The vehicle was trade in after 7 months and with the discussion with the call centre. It was communicated that the contract cannot be cancelled only a new device can be installed because it is a contract and cannot be cancelled otherwise will pay cancel fees.

So it was agreed and the people call to make the arrangements.

The arrangements was done, and then a sales department call and tell me I requested a new product and a upgrade-want to sell more expensive products to me as according to them that have asked that I never agreed to.

Then disagree all of the sudden changes the contract is not valid and a new contract has to be taken out for another 36 months and that contract is not valid anymore.

Please explain this. I cannot cancel the product the bean will not be removed but Im forced to get a new beam more expensive one and a new contract for another 36 months?

This is ******* egal. You don't want me to cancel the product even though it is not active but need to pay for 36 months.

But need to install another beam and force to sign another contract for 36 months that is more expensive or then the same starting over it cannot be the same contract

Is this a money making scheme? It seems like it

You don't cancel the contract but I need to sign a new contract so that will not to be charged for 36 months because the vehicle is sold and you cannot remove the beam.

Something doesn't make sense.

Still waiting got Jackie to email the explanation why ot should be done.