Fix the account

I am always in arrears with you people. I asked to stop debiting my FNB account as I no longer use it. I've been paying it myself since march and been asking to stop debiting the account. Every failed debit order cost r50. Now my app is blocked and I cannot see where my car is, because every consultant I speak to does not hear me when I ask to cancel the debit order. This is ridiculous. I do not owe you. I've sent POP to Amanda.mondleki who was pretty rude by the way. Can you get this sorted. I am not paying for failed debit order amounts after I've asked several times to cancel it with each consultant assuring me it was cancelled. If I want to cancel this device you'll tell me about cancellation fees. This is unbearable honestly.