First day being their customer and I regret it already

Today a fitment was done on my Big boy motorcycle, because I was at work when the fitment was being done so my wife was home and attended to the guys when they finally arrived. My wife was so disappointed with their lack of customer service as they were not being respectful towards her even after she told them that they did not put back the seat as it was they just left without putting everything back to how they found it before they did the fitment.The seat is not at its correct position you can clearly see the device which will cause damage or easy access for ********s, even my side panel is very loose