Final letter of demand due to lack of knowledge from company employees

Well done Mix Telematics after 2 reviews I posted on hello peter and promised that things will get resolved im now issued with a final letter of demand from MBD attorneys really. This issue is running for almost 6 months with no resolution. This is the most unprofessional company ever. I'm definitely going to take thus matter further for not been given the correct information around a cancelation of a contract. The worst tracking company that anyone can use. Will definitely be putting this out on social media.