KF
Kobus F
1 reviews | Active since Dec 2021
03 Oct 2023, 16:29
Faulty unit
I have reported a faulty system on my vehicle but up to date no reply from them but received an invoice for the full amount that will not get paid. Account number ***1.
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
04 Oct 2023, 09:07Good Day Kobus Fick ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service consultant has been in contact with you and the matter has been escalated Technical Department for Investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service consultant has been in contact with you and the matter has been escalated Technical Department for Investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Oct 2023, 09:07
Official
Good Day Kobus Fick ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service consultant has been in contact with you and the matter has been escalated Technical Department for Investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service consultant has been in contact with you and the matter has been escalated Technical Department for Investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***