AS
Arivan S
1 reviews | Active since Feb 2013
10 Mar 2015, 10:25
Fast, friendly and eficient service
I needed to combine my MX2 profile, but there were some technicalities that needed to be address. I reached out to Sheruna via email, she quickly grasped my request and put me in touch with the George, then followed up the next day to ensure that I was satisfied with the outcome. <br> <br> George called me as soon as the matter was escalated to me, he totally understood my request, talked me through the options available, and then quickly executed the final action once I had made a decision. <br> <br> George and Sheruna are both very impressive individuals, who quickly and clearly understood my needs as a client... accordingly I am very comfortable with my Matrix products and services.
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Replies (1)Matrix Vehicle Tracking's replyOfficial
10 Mar 2015, 12:26Hello Arivan,
We thank you for taking the time to post such a wonderful compliment.
We are continually striving for service excellence and we appreciate the opportunity to prove our commitment to you.
Sheruna and George are both assets to MiX Telematics and this is displayed in their service delivery to our customers.
Should you require any further assistance please do not hesitate to contact them directly.
Kind regards
Gregory Hall
Junior Manager Operations
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
We thank you for taking the time to post such a wonderful compliment.
We are continually striving for service excellence and we appreciate the opportunity to prove our commitment to you.
Sheruna and George are both assets to MiX Telematics and this is displayed in their service delivery to our customers.
Should you require any further assistance please do not hesitate to contact them directly.
Kind regards
Gregory Hall
Junior Manager Operations
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
Matrix Vehicle Tracking's reply10 Mar 2015, 12:26
Official
Hello Arivan,
We thank you for taking the time to post such a wonderful compliment.
We are continually striving for service excellence and we appreciate the opportunity to prove our commitment to you.
Sheruna and George are both assets to MiX Telematics and this is displayed in their service delivery to our customers.
Should you require any further assistance please do not hesitate to contact them directly.
Kind regards
Gregory Hall
Junior Manager Operations
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
We thank you for taking the time to post such a wonderful compliment.
We are continually striving for service excellence and we appreciate the opportunity to prove our commitment to you.
Sheruna and George are both assets to MiX Telematics and this is displayed in their service delivery to our customers.
Should you require any further assistance please do not hesitate to contact them directly.
Kind regards
Gregory Hall
Junior Manager Operations
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
