KP
Kogie P

1 reviews | Active since Aug 2011

31 Aug 2015, 11:08

Fast, Accurate, Effective and on top of it

This is to place on record that after numerous telephone calls to the Customer Care Line with no avail,<br> I then tried again and this time spoke to Sheruna - my boss has been trying to get this resolved for over a year.<br> Both my boss and myself are very impressed with the quality of service that we have received from the hands of Sheruna,<br> Her knowledge and professionalism on how to resolve the issue helped us get our problem solved which has been on-going for over a year now due to a systems mix-up. She had the system mix-up sorted out and also kept us updated on the progress.<br> For that I think that she deserves to be the Employer of the Month at Mix Telematics cos' she definitely in my opinion is well clued up and knows her stuff.<br> Well done to Sheruna for a splendid job.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply31 Aug 2015, 11:28
Official
Hello leonee13,

Thank you for taking the time to compliment Sheruna on the service you received from her. We are really proud to have her as part of our team!

We strive to make your every interaction with us exceptional and we are delighted that you have experienced just that.

We value you as a customer and thank you for your business.

Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***