GT
Gisto T
1 reviews | Active since Sept 2019
06 Jun 2023, 11:21
False billing
Matrix keeps sending me annoying messages that I Owe them money for a device that I am not even using
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
07 Jun 2023, 08:37Good day Gisto Thamsanqa,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an account consultant has assisted and proof of payment has been escalated for allocation.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an account consultant has assisted and proof of payment has been escalated for allocation.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Jun 2023, 08:37
Official
Good day Gisto Thamsanqa,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an account consultant has assisted and proof of payment has been escalated for allocation.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an account consultant has assisted and proof of payment has been escalated for allocation.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***