nN
nemusundarudzani N
1 reviews | Active since Aug 2015
30 Mar 2021, 09:12
Failed to close the accout on my behalf
I have called them to cancel my contract i sold the car last year November but they are still updating ITC that i don't pay and the keep on sending me OZOW pay request for the tracker that i told them the car is sold.
Please help me close this account i dont have a car anymore i dont need a tracker and to please help remove or close the ITC updates its messing with my credit score.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
30 Mar 2021, 11:08Good Day Rudzani
We can confirm that an agent did get in contact with you and has advised that you are still within contract and to cancel a settlement amount would need to be paid.
Arrangements have also been made to settle the outstanding amount.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has advised that you are still within contract and to cancel a settlement amount would need to be paid.
Arrangements have also been made to settle the outstanding amount.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply30 Mar 2021, 11:08
Official
Good Day Rudzani
We can confirm that an agent did get in contact with you and has advised that you are still within contract and to cancel a settlement amount would need to be paid.
Arrangements have also been made to settle the outstanding amount.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has advised that you are still within contract and to cancel a settlement amount would need to be paid.
Arrangements have also been made to settle the outstanding amount.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
nN
nemusundarudzani N's updateReviewer Update
03 Aug 2021, 22:08Please email me the settlement amount to my email. I need to get this off my name, i sold this car long time ago.
nN
nemusundarudzani N's update03 Aug 2021, 22:08
Reviewer Update
Please email me the settlement amount to my email. I need to get this off my name, i sold this car long time ago.
Matrix Vehicle Tracking's replyOfficial
04 Aug 2021, 08:51Good Day Rudzani R
Please confirm if *** is the correct email address?
Regards,
Customer Care Department
***
Please confirm if *** is the correct email address?
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Aug 2021, 08:51
Official
Good Day Rudzani R
Please confirm if *** is the correct email address?
Regards,
Customer Care Department
***
Please confirm if *** is the correct email address?
Regards,
Customer Care Department
***