AT
Alex T
1 reviews | Active since Jul 2018
29 May 2023, 10:16
Extremely rude call center agents!
Extremely rude call center agents! Cold called me, and started asking prying questions, the agent then went into their scripted monolog and the second I said I was happy with my current provider they put the phone down on me. I will never use this company! Shocking how you think thats a good experience for prospective new customers.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
29 May 2023, 15:36Good Day Alex Tiley ,
Thank you for bringing the matter to our attention.
Kindly be advised that we are investigating your query and the matter will be dealt with internally.
Please accept our apologies for the inconvenience caused.
Regards
Customer Care Department
***
Thank you for bringing the matter to our attention.
Kindly be advised that we are investigating your query and the matter will be dealt with internally.
Please accept our apologies for the inconvenience caused.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply29 May 2023, 15:36
Official
Good Day Alex Tiley ,
Thank you for bringing the matter to our attention.
Kindly be advised that we are investigating your query and the matter will be dealt with internally.
Please accept our apologies for the inconvenience caused.
Regards
Customer Care Department
***
Thank you for bringing the matter to our attention.
Kindly be advised that we are investigating your query and the matter will be dealt with internally.
Please accept our apologies for the inconvenience caused.
Regards
Customer Care Department
***