NR
Norman R
1 reviews | Active since Sept 2022
18 Sept 2022, 11:13
Extremely poor service.
I have been trying to cancel my Beamie account since 1 August 2022. All I get is an automatic response with a case number. I have received no further correspondence. No assistance whatsoever. All I get is threatening SMS stating my account is in arrears. Have stopped payment.
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Matrix Vehicle Tracking's replyOfficial
19 Sept 2022, 09:39Good day Norman R,
Thank you for raising your concern and allowing us the opportunity to assist.
We can confirm that an agent has contacted you and assisted with the cancellation and the credit note for the billing which was incorrectly raised.
Assuring you of our best intentions at all times,
Customer Care Department
***
Thank you for raising your concern and allowing us the opportunity to assist.
We can confirm that an agent has contacted you and assisted with the cancellation and the credit note for the billing which was incorrectly raised.
Assuring you of our best intentions at all times,
Customer Care Department
***
Matrix Vehicle Tracking's reply19 Sept 2022, 09:39
Official
Good day Norman R,
Thank you for raising your concern and allowing us the opportunity to assist.
We can confirm that an agent has contacted you and assisted with the cancellation and the credit note for the billing which was incorrectly raised.
Assuring you of our best intentions at all times,
Customer Care Department
***
Thank you for raising your concern and allowing us the opportunity to assist.
We can confirm that an agent has contacted you and assisted with the cancellation and the credit note for the billing which was incorrectly raised.
Assuring you of our best intentions at all times,
Customer Care Department
***