Extremely Poor Service

I've been a Beamie customer for a couple of years but after the recent events I started looking at other vehicle tracking companies. On 5 Sep'19 I was contacted by n gentleman from Beamie advising me that on my 2nd anniversary with Beamie I qualify for all the blows and whistles they have to offer for my 2 vehicles. I changed my banking details and the debit order date. When 1st October arrives they went and deduct the new Instalment of R185.68 on my old bank account but the invoice they mail every month shows I owe 2 instalments which is impossible because I have the debit order with them.( I called in numerous times before regarding their invoices which is incorrect and they advised me that they aware of this) . I called in and selected the debtors department as ALWAYS the phone rings until it stops and you have to call in again. I left it there and did a EFT on 02/10/19 and mailed the POP to ***. On 27 Oct I received a new statement that shows my direct payment but it show I'm R129.78 in arrears. On 1/11 they went and deduct R185.68 again on the incorrect bank account and it debit order was returned. I called again 13/11 select debtors department no answer as ALWAYS.

The customer service is pathetic rather use a reliable tracking company. Don't waste your energy on Beamie. I'm going to cancel my 2 vehicles with them.