WB
Wynand B

1 reviews | Active since Jun 2023

05 Jun 2023, 13:00

Extremely Poor Customer Service Experience with Beamie: Ignored Emails and Unanswered Calls

I am deeply disappointed with the appalling level of service I have received from Beamie. Despite making multiple requests for cancellation, my emails have been completely ignored, and my phone calls have gone unanswered. It is truly disheartening to witness such a lack of professionalism and customer care. The complete disregard for my concerns has left me frustrated and exasperated. I expected better communication and a more responsive approach from a company that claims to value its customers. This experience has certainly tarnished my perception of Beamie, and I will not hesitate to share my negative encounter with others.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply05 Jun 2023, 14:59
Official
 Good day  Wynand Brits ,

Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.

We confirm that one of our Client Service Department has been in contact with you and thereof confirmation has been emailed to you.

Please accept our apologies for the inconvenience caused. 

Regards,
Customer Care Department
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