GA
Gert A
1 reviews | Active since Apr 2023
19 Apr 2023, 07:43
Extremely poor customer service
I reported a device battery that needed to be replaced, but no one at Mix Telematics made any effort to arrange for the battery to be replaced after 10 days. I can't drive my car securely if Mix Telematics can't track it; this is ridiculous and extremely poor service.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
19 Apr 2023, 09:12Good Day Gert Albertse ,
Thank you for allowing us the opportunity to assist with the regarding your inquiry.
We can confirm that an agent has assisted and confirmed booking arrangements for the Repair.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to assist with the regarding your inquiry.
We can confirm that an agent has assisted and confirmed booking arrangements for the Repair.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply19 Apr 2023, 09:12
Official
Good Day Gert Albertse ,
Thank you for allowing us the opportunity to assist with the regarding your inquiry.
We can confirm that an agent has assisted and confirmed booking arrangements for the Repair.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to assist with the regarding your inquiry.
We can confirm that an agent has assisted and confirmed booking arrangements for the Repair.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
19 Apr 2023, 10:10Good Day Gert Albertse ,
Kindly provide a convenient time for an agent to assist. We have tried calling to no avail.
Regards,
Customer Care Department
***
Kindly provide a convenient time for an agent to assist. We have tried calling to no avail.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply19 Apr 2023, 10:10
Official
Good Day Gert Albertse ,
Kindly provide a convenient time for an agent to assist. We have tried calling to no avail.
Regards,
Customer Care Department
***
Kindly provide a convenient time for an agent to assist. We have tried calling to no avail.
Regards,
Customer Care Department
***