1 reviews | Active since Sept 2014
Extremely Disappointed with Service!!
Extremely Disappointed with Service!! I had the Matrix Vehicle Recovery System installed in my car, specifically because I wanted a tracking device with a panic button for added security. Unfortunately, I am extremely dissatisfied with the service I've received. This is now the second time that the panic remote has failed to work. I raised in my email on November 8th, 2024, which remains unresolved to this day. Despite my initial communication, I have not received any follow-up or contact from your team to address my concerns. Furthermore, I observed on Friday that the box installed in my car has come loose and is no longer secure. This is a significant issue that needs immediate attention. I would not recommend this company at all
We acknowledge the receipt of your inquiry, and it has been addressed by a customer care consultant.
Plans have been organized for the maintenance inspection of the device.
Customer Care Department
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We acknowledge the receipt of your inquiry, and it has been addressed by a customer care consultant.
Plans have been organized for the maintenance inspection of the device.
Customer Care Department
***
This has still not been sorted out. I would like to cancel my contract
This has still not been sorted out. I would like to cancel my contract