DB
Dan B

1 reviews | Active since Jan 2020

01 Nov 2022, 21:53

************s and bullies

This company is worse. On September the 1st I noticed that there was an unauthorized debit from Mix Telematics for a tracker on my account and I decided to reverse it as I am only contracted to Cartrack which was recommended to me by my car insurer. I emailed the company and requested that they stop sending correspondence as I was not their client, however the company keeps on sending me bills every month and threatens to blacklist me. I emailled and called them several times without any responses. For me this is bullying and ******ion tendencies by all means as displaced by Mix Telematics.

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Nov 2022, 08:35
Official
Good day Dan B,

Kindly advise on a convenient time for an agent to assist.  We have tried calling you to no avail.

Regards,
Customer Care Department
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DB
Dan B's update09 Nov 2022, 18:14
Reviewer Update
I do not need any assistance. What you need to do is to stop billing me and threatening to blacklist me when I reverse all the debits you make. I am sick and tired of your bullying tactics. You are ************s.