NV
Napier V

1 reviews | Active since Nov 2015

18 Nov 2015, 08:59

exploitation

Had a vehicle tracking system installed in my V W Combi in 2004, during 2013 they frequently phoned me requesting that the current system had to be updated, I was happy with the current system. In September 2013 I gave in and took my vehicle to the local agent to have the system upgraded, at no cost to myself as informed by the supplier.<br> Due to me being retired and now living at the coast, I had to sell the vehicle as it was becoming very costly to run and maintain, It was sold on 6 June 2014 and Mix-telematics was notified.<br> I requested that the \stop order"be cancelled"

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply18 Nov 2015, 10:04
Official
Hello napier,

We hereby acknowledge your post and have noted the content.

We apologise for the time it has taken to process and assure you the matter has been addressed internally.

We have unfortunately not been able to reach you telephonically to confirm receipt of the options sent to you in regards to the termination of this agreement.

We will continue to try and reach in order to conclude this matter.

Kind regards

Botsana Ramashala
Tel: +***0
e-Mail: ***
www.mixtelematics.com www.matrix.co.za www.beame.co.za
Live chat: https://www.matrix.co.za/contact