ZS
Zunaid S

1 reviews | Active since Aug 2015

03 Aug 2017, 10:22

Excellent, Professional & Speedy service

<p>I am writing this review about the AMAZING service provided by consultant ALBERT GRIFFITHS.</p> <p>I have been a client of Matrix for over 2 years and I have always recieved GREAT service from ALBERT GRIFFITHS.</p> <p> </p> <p>He know the meaning of customer service and hold up the companies name very HIGH.</p> <p> </p> <p>I sold my car on Friday the 28 July 2017 and I had a Matrix in. Albert arrange for someone to call the new owner in 1 day and arrange for the change of ownership to be complete.</p> <p> </p> <p>He than went the extra mile and arrange for someone to contact me to have a new unit installed into my new car which i have received the Tuesday 02 August. I have never doubted his service and now i know my Car is safe anywhere i go.</p> <p> </p> <p>Albert is an amazing,hard working person to have and if i had my own company i would definetly offer him a JOB, as he has excellent customer service.</p> <p> </p> <p>Albert sorted out the change of ownership and new instalation with in 3 days. I am truly greatful for the service provided.</p> <p> </p> <p>You would not want to lose such an amazing staff member, as he hold the companies name HIGH...<br /><br />WELL DONE AND KEEP UP THE GOOD WORK.</p>

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Aug 2017, 13:24
Official

We thank you for posting this wonderful compliment.

It is not often that excellent service is acknowledged and we thank you for taking the time to do so.

We are very proud that Albert again lived up to our promise of exceptional customer service and we are thankful to have him as part of our team.

We thank you for your continued support.

Kind regards

Michael Africa

Customer Care Manager

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