RS
Ruan S

1 reviews | Active since Mar 2018

03 Mar 2018, 18:54

Endless problems with mix telematix

I have tried to cancel my subscription with Mixtelematics for months now! I sold my car, contacted them to cancel my membership but till date it has not been cancelled! After I received an email confirming it has been cancelled!!

Endless problems with this company!

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply05 Mar 2018, 10:15
Official

Dear Ruan Van Staden

We hereby acknowledge your post and have noted the content.

We refer you to the standard terms and conditions which does state that a cancellation is subject to a mandatory notice period.

Your cancellation request was received and actioned accordingly.

We trust that any possible uncer*****y has been addressed as per out telephonic discussion.

Please contact me directly should you require any assistance.

Kind Regards

Thato mashimbye

Customer Care Supervisor

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