CE
Chantelle E
1 reviews | Active since Nov 2020
14 Sept 2021, 16:09
Empty promises!!!! Pay back my money!!!
I was promised a refund for paying a cancelled unit that was not cancelled and still no refund???? How long will I wait for my money that was taken from me without permission and they don't even compensate you for the banking cost. Empty promises from this company.
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Matrix Vehicle Tracking's replyOfficial
14 Sept 2021, 16:31Good Day Chantelle E
Thank you for escalating your query and allowing us to investigate.
We confirm that the contract has been cancelled and the refund is being processed.
Please accept our apologies for the delay.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for escalating your query and allowing us to investigate.
We confirm that the contract has been cancelled and the refund is being processed.
Please accept our apologies for the delay.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply14 Sept 2021, 16:31
Official
Good Day Chantelle E
Thank you for escalating your query and allowing us to investigate.
We confirm that the contract has been cancelled and the refund is being processed.
Please accept our apologies for the delay.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for escalating your query and allowing us to investigate.
We confirm that the contract has been cancelled and the refund is being processed.
Please accept our apologies for the delay.
Regards
Noluthando Mabaso
Customer Care Department
***