Eight Months of Debits After Cancellation

I sold two of my vehicles in June 2025 and cancelled both tracking accounts via email on 30 June 2025, receiving email confirmation that the cancellations were logged. Despite this, Powerfleet continued debiting my account.

I contacted Powerfleet again on 22 October 2025 and was assured the issue would be escalated and resolved. That assurance was clearly meaningless.

Today is 2 March 2026, and my account is still being debited. Powerfleet has ********ly deducted R3,687.05 from my account for services that were cancelled months ago. This is completely unacceptable, negligent, and feels borderline *****ulent. The fact that this has continued despite written cancellation and follow-up calls shows a total disregard for customers and basic billing governance.

I want:

- All debits stopped immediately - A full refund of every cent taken after cancellation - Accountability for how this was allowed to continue for over eight months

This situation is beyond frustrating and should never happen to any customer.