WN
Wendy N

1 reviews | Active since Jan 2018

02 Jul 2025, 08:20

DOUBLE DEBITED WITHOUT CONSENT

Debited R335.98 without consent.I want proof of the call recording where I agreed to this urgently and demand a cancellation.

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Jul 2025, 09:05
Official
Good day Wendy Ngcongo
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Jul 2025, 09:52
Official
Good day Wendy Ngcongo

Thank you for the submission. 

Please be aware that, according to your discussion with one of the consultants, an inquiry into the problem at hand is currently underway.

After they have reviewed all the raised matters, you will receive feedback. 

Regards Customer Care Department***