WN
Wendy N
1 reviews | Active since Jan 2018
02 Feb 2024, 07:31
DOUBLE DEBITED WITH NO EXPLAINATION
I requested to cancel my subscription for the old tracker and was emailed that it would be cancelled. I have always paid extra for my tracker and have a credit balance. To my surprise I have been debited R465.20 without my authorization and no explanations was made for this. WHAT'S GOING ON???
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
02 Feb 2024, 10:35Good Day Wendy Ngcongo,
Thank you for giving us the opportunity to assist with addressing your inquiry.
We confirm that the Client Service Consultant has been in contact with you and emailed through confirmation of cancellation.
Regards,
Customer Care Department
***
Thank you for giving us the opportunity to assist with addressing your inquiry.
We confirm that the Client Service Consultant has been in contact with you and emailed through confirmation of cancellation.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply02 Feb 2024, 10:35
Official
Good Day Wendy Ngcongo,
Thank you for giving us the opportunity to assist with addressing your inquiry.
We confirm that the Client Service Consultant has been in contact with you and emailed through confirmation of cancellation.
Regards,
Customer Care Department
***
Thank you for giving us the opportunity to assist with addressing your inquiry.
We confirm that the Client Service Consultant has been in contact with you and emailed through confirmation of cancellation.
Regards,
Customer Care Department
***