CM
Celiswa M
1 reviews | Active since May 2022
06 Dec 2024, 08:01
Double charged for Beame and Remote panic button not received
Very unprofessional. Haven't received remote panic button since October 2024. Called, emailed, no help. Secondly, Upgraded from Beame to silver package, but they are now charging me twice for Beame. Again i called and emailed, no help.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
06 Dec 2024, 08:32Good day Celiswa Majali
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply06 Dec 2024, 08:32
Official
Good day Celiswa Majali
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***