Double Charge

<p>I fitted a tracking unit when purchasing a vehicle in June 2014 - by late 2016 the monthly charge for this service was R208.</p> <p>I was then approached by MixTelematics to upgrade the existing unit and encouraged to do so by having a reduced premium of R189. However, when the unit was fittedI was charged R358 on 1 November 2016 - so for October I've paid R208 on 1 October and again R189 on 1 November.</p> <p>This matter was brought to the attention of MixTelematics but to date I have had absolutely no response - not even acknowledgement of my query.</p>