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Nazmeera A

1 reviews | Active since Aug 2021

30 Aug 2021, 10:54

Dont use beame!!!bad service

Bad service from Beame !!! Please do not use Beame.I have informed Beame that I want to cancel my tracker because my vehicle is sold ,however they have mentioned it is a 3 year contract,this was not stated to me when I took the contract or even signed on ! They are still debiting me , I asked for a call back to settle the account but they dont ever respond !

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Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply30 Aug 2021, 16:27
Official
Good Day Nazmeera A

Kindly be advised that we have been trying to get in contact with you however we have been unsuccessful.

Please advise on the most convenient time to contact you or provide us with an alternative contact number.

Regards
Noluthando Mabaso
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply31 Aug 2021, 09:06
Official
 Good Day  Nazmeera A 

Thank you for us the opportunity to speak to you regarding your cancellation query.

As per our telephone conversation earlier today, we confirm that the unit is still within the contractual period and therefore requires a settlement amount. 

The settlement details have been e-mailed through to you as requested and we await your response. 

Kind Regards 
Noluthando MabasoCustomer Care Department 
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