NS
Nigel S
1 reviews | Active since Dec 2018
20 Jun 2022, 16:32
DON'T CARE
People they quick to sign u up but to get them to answer their phone it's a nightmare all u hear is consultants that's busy leave a message an one will come back to u after leaving 4or5 messages still waiting for someone to come back to me to cancel my entire policy .cos just imagine I'm stranded somewhere am i gonna wait 11 days for their help exactly how long I'm trying to get them to pickup their phone THEY ARE VERY BUSY PEOPLE who don't care a...,................as long as their debit goes off they DON'T CARE
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
21 Jun 2022, 09:17Good day Nigel S
Thank you for taking our call and giving us the opportunity to assist with your query.
We can confirm that cancellation process has been explained and settlement.
Assuring you of our best intentions at all times.
Regards
Customer Care Department.
***
Thank you for taking our call and giving us the opportunity to assist with your query.
We can confirm that cancellation process has been explained and settlement.
Assuring you of our best intentions at all times.
Regards
Customer Care Department.
***
Matrix Vehicle Tracking's reply21 Jun 2022, 09:17
Official
Good day Nigel S
Thank you for taking our call and giving us the opportunity to assist with your query.
We can confirm that cancellation process has been explained and settlement.
Assuring you of our best intentions at all times.
Regards
Customer Care Department.
***
Thank you for taking our call and giving us the opportunity to assist with your query.
We can confirm that cancellation process has been explained and settlement.
Assuring you of our best intentions at all times.
Regards
Customer Care Department.
***