Don't want my business???

<p>After purchasing my car 3 yrs ago & getting 3 yrs BeamE paid upfront, this expired 2 mnths ago. I contacted subject company to change banking details to my name. Confirmation was received that all ok. First mnth no debit came off, but I assumed initial payment might have still carried over. 2nd mnth, still no debit, so spent 2 hours trying to reach initial consultant, to no avail, eventually speaking to two different operators who put me back to switchboard after telling me they will find out what the problem is. Eventually phoned back for different consultant to tell me that accounts admit fault, and debit order for two months will come off on Monday 18th and email with confirmation would follow, which never happened even after making plans to ensure sufficient funds in my account. Shall I get on my knees and beg for you to take my money?!</p>