1 reviews | Active since Mar 2009
Don't keep customer records
<p>Beame tracker fitted to my Mercedes sports in October 2013 at Cardinals Port Shepstone. Now I have changed insurance companies and need a certificate they say they have "no records".</p> <p> </p> <p>I even sent them a copy of the fitment invoice. They simply don't respond, an ******** and totally inneficient company. What would have happened had the car been ****** I wonder? Useless people.</p>
Dear John Taylor
We thank you for your post and for allowing us the opportunity to speak to you.
From the outset we wish to apologise for the inconvenience caused. We assure you that this does not reflect our overall service levels and appreciate the opportunity to resolve this matter.
I refer to our telephonic discussion and confirm the matter has been sorted out and a certificate of installation has been sent you
Please be assured of our best interest at all times.
Kind regards
Thato Mashimbye
Tel +27 (0) 11 **********
**********www.mixtelematics.com
Dear John Taylor
We thank you for your post and for allowing us the opportunity to speak to you.
From the outset we wish to apologise for the inconvenience caused. We assure you that this does not reflect our overall service levels and appreciate the opportunity to resolve this matter.
I refer to our telephonic discussion and confirm the matter has been sorted out and a certificate of installation has been sent you
Please be assured of our best interest at all times.
Kind regards
Thato Mashimbye
Tel +27 (0) 11 **********
**********www.mixtelematics.com