tM
tiyani M
1 reviews | Active since Mar 2022
14 Aug 2023, 15:33
Doesn't Want to Cancel my Cover
ive not been using the since Oct 2023 , I've been requesting for my cover to be cancelled , instead im getting bills every month for the cars which doesn't exist . Dont even try to call the call centre there's no one to answer the call .
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
15 Aug 2023, 10:43Good Day Tiyani Mabunda,
Thank you for bringing the matter to our attention and allowing us the opportunity to assist further with your inquiry.
We apologies to the unfortunate service received the matter has been escalated to our Accounts Department for investigation.
We will be in contact with you shortly to assist with arrangements.
Regards,
We apologies to the unfortunate service received the matter has been escalated to our Accounts Department for investigation.
We will be in contact with you shortly to assist with arrangements.
Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply15 Aug 2023, 10:43
Official
Good Day Tiyani Mabunda,
Thank you for bringing the matter to our attention and allowing us the opportunity to assist further with your inquiry.
We apologies to the unfortunate service received the matter has been escalated to our Accounts Department for investigation.
We will be in contact with you shortly to assist with arrangements.
Regards,
We apologies to the unfortunate service received the matter has been escalated to our Accounts Department for investigation.
We will be in contact with you shortly to assist with arrangements.
Regards,
Customer Care Department
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