1 reviews | Active since Jul 2011
Does BEAME still exist?
After much research on which vehicle tracking system to get, I decided to give BEAME a go as it looked like exactly what I want. Something simple yet effective with a big name behind it (Mix Telematics aka Matrix). However, I've been trying to get a BEAME unit fitted for almost a week now and despite receiving an email quote (from Charl Langley at trackingworld.co.za), have not been able to get in touch with someone to actually accept it. Several phone calls and email messages remain unanswered. If this is the level of service before entering into a contract, I can just imagine what a pain it will be if I ever have to call in a ****** vehicle or query an account.
Dear Charles
We thank you for post and acknowledge the content thereof
From the outset we wish to apologise for the inconvenience caused.
We pride ourselves on superior customer service and assure you the that this is not a reflection of our overall service delivery.
I refer to your telephonic discussion Olga Modau and confirm that your query has been successfully resolved.
Should you require any further assistance please do not hesitate to contact me directly.
Kind regards.
Thato Mashimbye
Customer care Supervisor
***
Dear Charles
We thank you for post and acknowledge the content thereof
From the outset we wish to apologise for the inconvenience caused.
We pride ourselves on superior customer service and assure you the that this is not a reflection of our overall service delivery.
I refer to your telephonic discussion Olga Modau and confirm that your query has been successfully resolved.
Should you require any further assistance please do not hesitate to contact me directly.
Kind regards.
Thato Mashimbye
Customer care Supervisor
***