sM
sisonke M
1 reviews | Active since Jun 2015
03 Dec 2023, 09:10
Do not USE this Company
It has been 2 months now since I launched my inquiry about inaccuracies with my account and the business has not made any progress in resolving it. I asked for an escalation over a month ago and asked to be put in contact with management. The contact center staff continue to be ineffective and completely unfazed.
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Matrix Vehicle Tracking's replyOfficial
04 Dec 2023, 11:24Good Day Sisonke Mtati,
Thank you for bringing the matter to our attention and allowing us the opportunity to offer further assistance with your inquiry.
The concern has been forwarded to the Accounts Department to investigate further.
Expect to hear from us soon with feedback.
Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply04 Dec 2023, 11:24
Official
Good Day Sisonke Mtati,
Thank you for bringing the matter to our attention and allowing us the opportunity to offer further assistance with your inquiry.
The concern has been forwarded to the Accounts Department to investigate further.
Expect to hear from us soon with feedback.
Regards,
Customer Care Department
***