Do not use this company!!!!

Item: Matrix Vehicle Tracking
Rating: 5
Author: Neal M

Do not take out a contract with this Company they are terrible to deal with, unhelpful, ***********. I have followed all their requirements to cancel my contract and it’s two months later and they are still trying to take my premiums and sending me messages of demand. You can never get through to their cancellations department.

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

02 Oct 2020, 11:45

Good Day Neal M,

We have been trying to get in contact with you but we have been unable to.

We can confirm that your Matrix account has been terminated and credits have been processed for the latest billing.

Please accept our apology for the inconveninece caused.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's reply02 Oct 2020, 11:45

Official

Good Day Neal M,

We have been trying to get in contact with you but we have been unable to.

We can confirm that your Matrix account has been terminated and credits have been processed for the latest billing.

Please accept our apology for the inconveninece caused.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
***