IR
Itu R
1 reviews | Active since Nov 2014
14 Apr 2023, 10:50
DO NOT USE MIX TELEMATICS - THEY ARE USELESS AND ****MERS WITH HORRIBLE CUSTOMER SERVICE
MIXTELEMATICS HAS DONE IT AGAIN - HORRIBLE SERVICE ONCE AGAIN.
THEY HAVE NOW SOLD MY CLOSED ACCOUNT TO NORMAN BISSET ATTORNEYS DEBT COLLECTORS SAYING THAT I OWE MIX TELEMATICS (HAVE CALLED ME A TOTAL OF 8 TIMES)BUT I HAVE A LETTER PROVING MY ACCOUNT IS CLOSED. APPARENTLY ROSE MABUKA (WHO SENT THE PAID UP LETTER FROM MIXTELEMATICS) DID NOT REMOVE MY NAME FROM YOUR DEBTORS LIST AND NOW I HAVE TO SUFFER BECAUSE OF POOR MANAGEMENT OF YOUR STAFF.
FIX YOUR NONSENSE NOW!!!!!!!!!!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Matrix Vehicle Tracking's replyOfficial
14 Apr 2023, 13:21Good Day Itu Ramano
Kindly be advised that your query has been escalated to our Credit Control Department for further assistance.
Feedback will be provided shortly.
Regards
Customer Care Department
***
Kindly be advised that your query has been escalated to our Credit Control Department for further assistance.
Feedback will be provided shortly.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply14 Apr 2023, 13:21
Official
Good Day Itu Ramano
Kindly be advised that your query has been escalated to our Credit Control Department for further assistance.
Feedback will be provided shortly.
Regards
Customer Care Department
***
Kindly be advised that your query has been escalated to our Credit Control Department for further assistance.
Feedback will be provided shortly.
Regards
Customer Care Department
***
IR
Itu R's updateReviewer Update
14 Apr 2023, 15:16I will wait on your feedback
IR
Itu R's update14 Apr 2023, 15:16
Reviewer Update
I will wait on your feedback
Matrix Vehicle Tracking's replyOfficial
17 Apr 2023, 10:05Good Day Itu Ramano,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted confirmed that the account is closed and thereof the Paid-Up Letter has been emailed to you.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted confirmed that the account is closed and thereof the Paid-Up Letter has been emailed to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply17 Apr 2023, 10:05
Official
Good Day Itu Ramano,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted confirmed that the account is closed and thereof the Paid-Up Letter has been emailed to you.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted confirmed that the account is closed and thereof the Paid-Up Letter has been emailed to you.
Regards,
Customer Care Department
***
IR
Itu R's updateReviewer Update
17 Apr 2023, 11:01Kindly confirm that your organisation has informed the debt collectors that you sold my information to that my account is closed and that they will not contact me again. I need a letter stating this
IR
Itu R's update17 Apr 2023, 11:01
Reviewer Update
Kindly confirm that your organisation has informed the debt collectors that you sold my information to that my account is closed and that they will not contact me again. I need a letter stating this