JO
Jacob O'Brien
1 reviews | Active since Nov 2012
05 May 2015, 09:00
Do Not use Beame
I installed a Beame in my vehicle and paid 5 years upfront. I have bought a new vehicle and as promised wanted to move it from my old vehicle to my new vehicle. <br> <br> I now have to cancel one contract to start a new one, I also have to contact the dealership where I bought the old vehicle and get the refund from them and then order a new beame from the current dealership to be installed. You have to jump through hoops and walk through fire just to do business with Beame. I would rather wait for my refund and move to another company that wants my business
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
05 May 2015, 10:03Hello jacobob,
Thank you for bringing your query to our attention and for allowing us the opportunity to respond.
We truly regret your feeling of a difficult process and would like to assure you that we are committed to continually improve on your every interaction with us.
I refer to your discussion with Kaya Payi and confirm that all available options have been discussed with you.
We currently await your decision in order to proceed with the new device.
Please contact me directly should you require any assistance.
Kind regards
Botsana Ramashala
Tel: +***0
e-Mail: ***
www.mixtelematics.com www.matrix.co.za www.beame.co.za
Live chat: https://www.matrix.co.za/contact
Thank you for bringing your query to our attention and for allowing us the opportunity to respond.
We truly regret your feeling of a difficult process and would like to assure you that we are committed to continually improve on your every interaction with us.
I refer to your discussion with Kaya Payi and confirm that all available options have been discussed with you.
We currently await your decision in order to proceed with the new device.
Please contact me directly should you require any assistance.
Kind regards
Botsana Ramashala
Tel: +***0
e-Mail: ***
www.mixtelematics.com www.matrix.co.za www.beame.co.za
Live chat: https://www.matrix.co.za/contact
Matrix Vehicle Tracking's reply05 May 2015, 10:03
Official
Hello jacobob,
Thank you for bringing your query to our attention and for allowing us the opportunity to respond.
We truly regret your feeling of a difficult process and would like to assure you that we are committed to continually improve on your every interaction with us.
I refer to your discussion with Kaya Payi and confirm that all available options have been discussed with you.
We currently await your decision in order to proceed with the new device.
Please contact me directly should you require any assistance.
Kind regards
Botsana Ramashala
Tel: +***0
e-Mail: ***
www.mixtelematics.com www.matrix.co.za www.beame.co.za
Live chat: https://www.matrix.co.za/contact
Thank you for bringing your query to our attention and for allowing us the opportunity to respond.
We truly regret your feeling of a difficult process and would like to assure you that we are committed to continually improve on your every interaction with us.
I refer to your discussion with Kaya Payi and confirm that all available options have been discussed with you.
We currently await your decision in order to proceed with the new device.
Please contact me directly should you require any assistance.
Kind regards
Botsana Ramashala
Tel: +***0
e-Mail: ***
www.mixtelematics.com www.matrix.co.za www.beame.co.za
Live chat: https://www.matrix.co.za/contact