SM
Sue M
1 reviews | Active since Apr 2011
04 Nov 2025, 10:45
DO NOT PURCHASE ANYTHING THROUGH MATRIX VEHICLE TRACKING
DO NOT AGREE TO SUBSCRIBE TO MATRIX VEHICLE TRACKING - THEY ARE ABSOLUTELY USELESS - CUT TELEPHONE CALLS SHORT & NEVER REPLY TO EMAILS EITHER - MY EXPERIENCE WITH MATRIX VEHICLE TRACKING HAS BEEN A JOKE FROM BEGINNING TO END - I'LL BE SURPRISED IF THEY STAY IN OPERATION WITH THEIR CURRENT TRACK RECORD !
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
04 Nov 2025, 11:32Good Day Sue Malan
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards, Customer Care Department ***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards, Customer Care Department ***
Matrix Vehicle Tracking's reply04 Nov 2025, 11:32
Official
Good Day Sue Malan
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards, Customer Care Department ***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards, Customer Care Department ***
SM
Sue M's updateReviewer Update
04 Nov 2025, 12:19& WHEN CAN I EXPECT THE PHONE CALL I HAVE BEEN REQUESTING REGARDING INCORRECT BILLING ? I AM SERIOUSLY CONSIDERING CANCELLING MY CONTRACT BECAUSE OF THE TOTAL LACK OF COMMUNICATION & FEEDBACK !!!
SM
Sue M's update04 Nov 2025, 12:19
Reviewer Update
& WHEN CAN I EXPECT THE PHONE CALL I HAVE BEEN REQUESTING REGARDING INCORRECT BILLING ? I AM SERIOUSLY CONSIDERING CANCELLING MY CONTRACT BECAUSE OF THE TOTAL LACK OF COMMUNICATION & FEEDBACK !!!