sM
smangele M
1 reviews | Active since Oct 2012
12 Jan 2021, 14:42
Do not associate yourself with Mix Telematics
Now I do not know what they want from me because I wrote here and they promised o sort the problem out. Now the attorneys are telling me that I am blacklisted. I cancelled the policy on 6 October but they are still taking my money. When I reverse it they are handing me over. They even gave me a letter confirming the cancellation. I don't know what they want from me. Even if I did not cancel it, why would you blacklist a person for his/her car protection. Why don't you stop your car tracker for her car. I am really tired now and ****ed off. Why do such companies still exist and not closed. Everyone is complaining with the same thing on your reviews.
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Matrix Vehicle Tracking's replyOfficial
12 Jan 2021, 17:20Good Day smangele Mthiyane
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed.
Kind Regards
Noluthando MabasoCustomer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed.
Kind Regards
Noluthando MabasoCustomer Care Department
***
Matrix Vehicle Tracking's reply12 Jan 2021, 17:20
Official
Good Day smangele Mthiyane
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed.
Kind Regards
Noluthando MabasoCustomer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed.
Kind Regards
Noluthando MabasoCustomer Care Department
***