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Dakalo D

1 reviews | Active since Jun 2021

14 Jun 2021, 12:17

Dissatisfied Customer

I'm not happy with Beame, I'm covered with pothole protect. I have been trying to claim yet nothing has been done. Apparently I'm not covered yet I PAY EVERY month. I have been sent from pillar to post with them promising to call back me, but nothing. You are very unprofessional and I'm dissatisfied with your service. I use my airtime to call u and my data to send u email. I demand my full refund so I can take my business to reliable people not you ********!!!

0
Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply14 Jun 2021, 13:26
Official
Good Day Dakalo D

We have escalated your query to our service provide to contact you concerning the Road Protect Services.

We will revert back to you.

Regards,
Kaya Payi
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply27 Jun 2021, 23:36
Official
Good Day Dakalo D

We can confirm that the service provide has been in contact with you and is assisting with the Pothole Assist.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply27 Jun 2021, 23:37
Official
Good Day Dakalo D

We can confirm that the service provide has been in contact with you and is assisting with the Pothole Assist.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
***