Dissatisfied and disappointed client
They double debited me, promised my refund due 8th March. Still not refunded. Their call center stuff is so rude and *********** that they hung phones on customers and always passing the bug.
Dissatisfied and disappointed client
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Matrix Vehicle Tracking's replyOfficial
12 Mar 2019, 10:49 Good day Slava Ramutla We thank you for your post and for allowing us the opportunity to speak to you. As discussed, the refund was processed to your account which was confirmed by yourself. Please accept our apologies for the manner in which your call was handled, as this doe not reflect our normal levels of service. If you are satisfied with the way in which your query has been resolved, can we please ask that you review your star rating for this post. Kind regards Michael Africa Customer Care ***
Matrix Vehicle Tracking's reply12 Mar 2019, 10:49
Official
Good day Slava Ramutla We thank you for your post and for allowing us the opportunity to speak to you. As discussed, the refund was processed to your account which was confirmed by yourself. Please accept our apologies for the manner in which your call was handled, as this doe not reflect our normal levels of service. If you are satisfied with the way in which your query has been resolved, can we please ask that you review your star rating for this post. Kind regards Michael Africa Customer Care ***