TN
Thozama N
1 reviews | Active since Mar 2017
20 Oct 2023, 12:46
DISSAPOINTED
I called trying to add services on my existing policy. The lady who was assisting me was very impatient and sounded irritated; I had to cut the call. Could you please get someone to call me and explain the different types of MXVs (bronze, silver and gold) and how much each costs?
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Matrix Vehicle Tracking's replyOfficial
20 Oct 2023, 14:22Good Day Thozama Ndlovu,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Sales Department to assist with the inquiry submitted.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Sales Department to assist with the inquiry submitted.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply20 Oct 2023, 14:22
Official
Good Day Thozama Ndlovu,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Sales Department to assist with the inquiry submitted.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Sales Department to assist with the inquiry submitted.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***