mM
mpho M
1 reviews | Active since Aug 2012
12 Nov 2023, 03:45
Dishonest
I had a tracking device contract with these people which I gave notification a month in advance for cancellation as I had sold the vehicle,they however popped up two moths later and claimed that my account is in arrears which wasn’t the case .
I choose to just pay to avoid arguments.
However my credit profile is messed up due to a fault not on my part .
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
13 Nov 2023, 10:02Good Day Mpho Malatji ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department to assist with our account.
We will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department to assist with our account.
We will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply13 Nov 2023, 10:02
Official
Good Day Mpho Malatji ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department to assist with our account.
We will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department to assist with our account.
We will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***