KK
Keegan K
1 reviews | Active since Jun 2019
21 Aug 2019, 18:37
DISGUSTING THREADS & SERVICE BY MIX TELEMATICS
I cancelled my cover with Mix Telematics and I am still being threatened by their administration department in terms of a premium they failed to debit from me whereby I had funds at that time and there was a point where I was double debited and I was within my right to disputed/ reverse the last payment as we didn't agree upon those T&C. I demand to be called by the service provider i agree with when taking the policy and not someone calling on their behalf as well as also I would like to make a note that should I be blacklisted for any reason SO HELP ME GOD I will ensure that Mix Telematics reap what they sowed cause I will not be disregarded for their mistakes.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
22 Aug 2019, 08:06Good Day Keegan K
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Matrix Vehicle Tracking's reply22 Aug 2019, 08:06
Official
Good Day Keegan K
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Matrix Vehicle Tracking's replyOfficial
22 Aug 2019, 12:28Good Day Keegan K
Thank you for allowing us the opportunity to speak to you in regards to your cancellation query.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed.
Kind Regards
Noluthando MabasoCustomer Care Department
***
Thank you for allowing us the opportunity to speak to you in regards to your cancellation query.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed.
Kind Regards
Noluthando MabasoCustomer Care Department
***
Matrix Vehicle Tracking's reply22 Aug 2019, 12:28
Official
Good Day Keegan K
Thank you for allowing us the opportunity to speak to you in regards to your cancellation query.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed.
Kind Regards
Noluthando MabasoCustomer Care Department
***
Thank you for allowing us the opportunity to speak to you in regards to your cancellation query.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed.
Kind Regards
Noluthando MabasoCustomer Care Department
***