KN
Kevin N
1 reviews | Active since Sept 2020
05 Jan 2021, 15:28
Disgusting service Mix telematics
I have written 3 email ref ***8 no responses. Complained on the website twice no response eventually contacted the most inefficient call centre and no progress. I have been with mix telematics for 3 years and this is disgusting service. I require my services to be cancelled with immediate effect.
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Matrix Vehicle Tracking's replyOfficial
05 Jan 2021, 15:45Good Day Kevin N
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please accept our apologies for the delayed response.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please accept our apologies for the delayed response.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply05 Jan 2021, 15:45
Official
Good Day Kevin N
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please accept our apologies for the delayed response.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please accept our apologies for the delayed response.
Regards
Noluthando Mabaso
Customer Care Department
***